Delivered 

This reward email has been successfully sent to the recipient's email address. We have also received confirmation from the recipient's email server that the email was received. 

Sent

This reward email has been successfully sent to the recipient's email address. We have not received confirmation from the recipient's email server that the email was received, though the email may still have arrived in the recipient's inbox. 

Not Delivered

The reward email for this line item was sent, but not delivered. This could be due to factors such as the reward being sent to an invalid email address, or a spam filter. We recommending resending the reward to an alternate email address. 

Failed 

This reward was unable to be sent. When this happens, your account is refunded for the value of this line item. We recommend placing a new order to ensure your reward is still sent. 

You can check our Status Page or email success@tangocard.com for more information on why your line item may have failed.

See this article for order statuses.

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