Order History and Reports

Accessing Order History, Resend a Reward

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11 articles in this collection
Written by Elliott White, Darcy Fredrickson, Nathan Shelby and 1 other

How to Access Reward Redemption Credentials

If a recipient has issues receiving their reward it may be possible to retrieve and share their redemption credentials.

Written by Ana Kochetova
Updated over a week ago

Order History and Reports FAQ

Answers to frequently asked questions about Order History and Reports

Written by Nathan Shelby
Updated over a week ago

Order History - Overview

Learn what information you can find on the Order-History page.

Written by Nathan Shelby
Updated over a week ago

Email Events and Resending Rewards

Email Events - Overview

Learn more about email email events, such as sent, processed, and delivered

Written by Elliott White
Updated over a week ago

How to Resend Digital Rewards Using Rewards Genius

Resend a reward to the same (or different) email address

Written by Nathan Shelby
Updated over a week ago

Reward Link® Redemption History

Learn how to view end recipients' Reward Link® redemption history.

Written by Nathan Shelby
Updated over a week ago

Statuses

How to Tell if a Reward Link® Has Been Redeemed

Find out if a Reward Link® has been redeemed from inside your portal.

Written by Nathan Shelby
Updated over a week ago

Order Statuses

Learn what your order status means.

Written by Darcy Fredrickson
Updated over a week ago

Line-Item Statuses

Learn what your line-item status means.

Written by Nathan Shelby
Updated over a week ago

Reports

Reporting: Download Reports

Learn how to download reports from your Rewards Genius portal.

Written by Darcy Fredrickson
Updated over a week ago

Reporting: Order-History Report

Learn what information is provided in the order-history report.

Written by Nathan Shelby
Updated over a week ago