Order History and Reports
Accessing Order History, Resend a Reward
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11 articles in this collection
Written by Elliott White, Darcy Fredrickson, Nathan Shelby and 1 other
Written by Elliott White, Darcy Fredrickson, Nathan Shelby and 1 other
How to Access Reward Redemption Credentials
If a recipient has issues receiving their reward it may be possible to retrieve and share their redemption credentials.
Written by Ana Kochetova
Updated this week
Updated this week
Order History and Reports FAQ
Answers to frequently asked questions about Order History and Reports
Written by Nathan Shelby
Updated this week
Updated this week
Order History - Overview
Learn what information you can find on the Order-History page.
Written by Nathan Shelby
Updated this week
Updated this week
Email Events and Resending Rewards
Email Events - Overview
Learn more about email email events, such as sent, processed, and delivered
Written by Elliott White
Updated this week
Updated this week
How to Resend Digital Rewards Using Rewards Genius
Resend a reward to the same (or different) email address
Written by Nathan Shelby
Updated this week
Updated this week
Reward Link® Redemption History
Learn how to view end recipients' Reward Link® redemption history.
Written by Nathan Shelby
Updated this week
Updated this week
Statuses
How to Tell if a Reward Link® Has Been Redeemed
Find out if a Reward Link® has been redeemed from inside your portal.
Written by Nathan Shelby
Updated this week
Updated this week
Order Statuses
Learn what your order status means.
Written by Darcy Fredrickson
Updated this week
Updated this week
Line-Item Statuses
Learn what your line-item status means.
Written by Nathan Shelby
Updated this week
Updated this week