Order History and Reports

Accessing Order History, Resend a Reward

10 articles in this collection
Written by Elliott White, Alexander Nguyen, and Nathan Shelby

Order History and Reports FAQ

Answers to frequently asked questions about Order History and Reports

Written by Nathan Shelby
Updated over a week ago

Order History - Overview

Learn what information you can find on the Order-History page.

Written by Nathan Shelby
Updated over a week ago

Email Events and Resending Rewards

Email Events - Overview

Learn more about email email events, such as sent, processed, and delivered

Written by Elliott White
Updated over a week ago

How to Resend Digital Rewards Using Rewards Genius

Resend a reward to the same (or different) email address

Written by Nathan Shelby
Updated over a week ago

Reward Link Redemption History

Learn how to view end recipients' Reward Link redemption history.

Written by Nathan Shelby
Updated over a week ago

Statuses

How to Tell if a Reward Link Has Been Redeemed

Find out if a Reward Link has been redeemed from inside your portal.

Written by Nathan Shelby
Updated over a week ago

Order Statuses

Learn what your order status means.

Written by Alexander Nguyen
Updated over a week ago

Line-Item Statuses

Learn what your line-item status means.

Written by Nathan Shelby
Updated over a week ago

Reports

Reporting: Download Reports

Learn how to download reports from your Rewards Genius portal.

Written by Alexander Nguyen
Updated over a week ago

Reporting: Order-History Report

Learn what information is provided in the order-history report.

Written by Nathan Shelby
Updated over a week ago