In Tango API, the accountIdentifier is string used to identify the account you are transacting from. The customerIdentifier, however, is a string used to identify the Group (Customer) that contains the account you are transacting from. You can find both of these identifiers through Team settings > Accounts in Tango portal.
accountIdentifier or Account Identifier can be found in the Tango portal under Account details. The accountIdentifier may or may not be the same as the Account Number. It's best to double-check you’re using the correct accountIdentifier when making calls with the Tango API. You can either make an API call to get information about your platform's accounts, or check your account details in the Tango portal. Learn more about Tango API at the Tango Developer Center.
To find your accountIdentifier:
- Sign in to the Tango portal.
- Click
Team settings > Accounts on the left menu. - Find the Account name in the list.
- Click to open Account details and check the Account Identifier (Also known as accountIdentifier in API).

customerIdentifier or Group Identifier can be found in the Tango portal under Group details. The Group Identifier may or may not be the same as the Group Number. It's best to double-check you’re using the correct customerIdentifier when making calls with the Tango API. You can either make an API call to get information about your platform's Customers (Groups), or check your group details in the Tango portal. Learn more about Tango API at the Tango Developer Center.
To find your customerIdentifier:
- Sign in to the Tango portal.
- Click
Team settings > Accounts on the left menu. - Find the Group name in the list.
- Click to open Group details and check the Group Identifier (also known as customerIdentifier in API).

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