QR code delivery enables instant reward distribution without requiring recipient email addresses. When you place an eligible reward order with QR code delivery, recipients can scan the code with their smartphone to immediately access their reward URL.
Use case
Suppose you are a warehouse manager or a manufacturing supervisor at Acme Health, overseeing a large team of on-site staff who don’t have email addresses. You can place a reward order in Tango on your tablet, generate a QR code, walk up to your recognized employee on the job, and present the QR code. The employee simply scans the QR code with their phone and redeems the reward instantly—no email or phone number required. This frictionless process enables real-time recognition, boosts morale, and ensures rewards are delivered quickly and securely in the field.
Benefits
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Recipient instant access to the reward—no typing or logging is required.
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Perfect for mobile devices and on-site scenarios where email isn’t practical.
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Eliminates manual entry mistakes— no need to type URLs or codes.
Permissions
QR Code delivery is disabled by default. To access platform settings and enable QR code delivery, you must have either the Platform Admin role or a custom role with “Manage” permissions for Authentication and Organization Access.
After enabling QR code in Platform settings, it appears as a delivery method for eligible rewards. Delivering a reward via QR code does not require any contact information, such as the email address or phone number. See how you can Send digital rewards with Tango. You can cancel and reissue a reward to be delivered via QR code, even if it was not your original delivery method. See Cancel and reissue rewards.
Note:
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QR codes are not eligible for a scheduled delivery.
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Only Choice products qualify for resend, cancellation, and reissue of rewards delivered with a QR code.
To enable QR code delivery for your platform:
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Sign in to the Tango portal.
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Click Platform settings on the left menu.
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Click Delivery methods. A pop-up window appears with configuration options.
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Click Enabled. The QR code is now supported on your platform.
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