QR code delivery lets you distribute eligible rewards in person without collecting recipient email addresses or phone numbers. After QR code delivery is enabled for your platform, it becomes available across your organization and all accounts, and QR code appears as a delivery method for supported rewards. When you place an eligible reward order, Tango generates a unique QR code and redemption URL for each reward line item so recipients can scan and redeem instantly.
Use case
Suppose you are a warehouse manager or manufacturing supervisor at Acme Health, overseeing a large team of on-site staff who don’t have email addresses. You can place a reward order in Tango on your tablet, generate a QR code, walk up to the recognized employee on the job, and present the QR code. The employee simply scans the code with their phone and redeems the reward instantly—no email or phone number required. This frictionless process enables real-time recognition, boosts morale, and ensures rewards are delivered quickly and securely in the field.
Benefits
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Recipients get instant access to the reward by scanning a QR code displayed in person or printed. No typing, email address, or phone number is required.
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Useful for real-time delivery to employees, event attendees, and other recipients who may not have work email addresses or corporate devices.
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Reduces manual entry mistakes because recipients do not need to type URLs or codes.
Permissions
QR Code delivery is disabled by default. To access platform settings and enable QR code delivery, you must have Entire organization access and Platform settings permissions.
Follow the instructions below to enable QR code delivery for your platform. Once enabled, QR code delivery is available across your organization and all accounts. The QR code option appears only for rewards that support QR delivery and does not require recipient contact information, such as an email address or phone number.
Note:
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To qualify, the unique Tango reward ID (UTID) must specify QR code as an available delivery option.
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QR code rewards cannot be scheduled for later delivery.
To enable QR code delivery on your platform:
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Sign in to the Tango portal.
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Click Settings on the left menu.
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Click Delivery methods. A pop-up window appears with configuration options.
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For QR code, select Enabled. The QR code delivery is now supported on your platform.
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