Manage login methods (Tango portal admins)

Best practice:

To enhance security and minimize confusion, we recommend disabling any login methods that are not actively used by your organization. For example, if your organization exclusively uses Single Sign-On (SSO), consider disabling username/password and Google authentication to prevent unauthorized access attempts and reduce login complexity for users.

Audience

This guide is intended for Tango portal admins or users with “Organization Access” and “Authentication” permission rights. See Default user roles in Tango portal

Choose the right environment and URL

You may create users in either the Tango production environment, the Tango sandbox environment, or both. The Tango production environment is the platform you will use to send rewards to your recipients. The Tango sandbox environment can be used to test your setup before going live in the production environment. Tango Sandbox doesn’t use live funds to send rewards:

The Tango portal production URL: https://portal.tangocard.com
The Tango portal sandbox URL: https://portal.sandbox.tangocard.com

Select a login method for your Tango portal users

As a Tango portal admin with Manage Authentication rights you can select one or a combination of the following login methods that best suits your organization:

Method	Description
username and password	Allows you to log in to Tango portal using a username and password. You must create a password the first time you log in. Tango portal stores the username for future references. Multi-factor authentication (MFA) is required for this method. See how to Manage multi-factor authentication (for Tango portal admins). For username/password login, see Sign in to Tango portal.
Google account	Allows you to Sign in to Tango portal using your Google account. If you have signed in with Google for the first time after registration, you need to use Google again to sign in. When you click Continue with Google, you may need to authenticate your account through MFA. MFA is required for this method. See how to Manage multi-factor authentication (for Tango portal admins). For Google account login, see Sign in to Tango portal.
SSO	Allows you to log in to the Tango portal with the Identity Provider (IdP) authentication. To use SSO successfully, each user must have an entry with your company’s IdP. The email address for each Tango user profile must match the email address on the IdP claim. See Add SSO connection in Tango portal. If you Sign in with SSO, you CANNOT reset your passwords through the Tango portal. You must reset and maintain your Tango user password through your IdP platform and configured by your organization's IdP admin. MFA is optional for this method. See how to Manage multi-factor authentication (for Tango portal admins).

More resources

Manage login methods (Tango portal admins)

Information

Audience

Choose the right environment and URL

Select a login method for your Tango portal users