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Reset your password

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Do you need to change your Tango portal password? Whether you forget your password after a long vacation or need to update it per your company requirements, here is what you should know:
 

Note:
  • When resetting your Tango password, you won't be allowed to use any passwords that have been used for your user profile before. We recommend creating a brand-new, unique password.
  • Resetting a password only works with user profiles that use a password for signing into the Tango portal; it isn't possible to reset a password used with Google or SAML SSO from the Tango portal. A Google email password has to be reset through your Google account, and an SSO password has to be reset through your organization's Identity Provider (IdP).
  • Your password must contain at least one of each of the following:
    • lower-case letters 
    • upper-case letters
    • numbers
    • special characters (!, @, #, $, %, ^, &, *). Dashes, pluses, parentheses, and slashes are invalid characters for Tango passwords, and can't be used.

 

To reset your password: 

  1. Sign in to the Tango portal.
  2. Enter your email address and click Continue.
  3. Click Forgot password.

    Reset password link - "Forgot password"

  4. Your email address is populated. Click Continue.
  5. An email with password reset instructions is sent to your email address on file from noreply@tangocard.com. Click Resend email if you have not received it yet.
  6. Open your email and click Reset password. It allows you to enter a new password on the reset screen. The password strength meter indicates the strength of your password.
  7. Click Reset password again.

More resources

TitleReset your password
URL NameReset-your-password

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