| Answer | With Tango, you can view details of your previous funding transactions for any payment method, including credit card, ACH, and Wire. Go to the Funding history tab to monitor and audit your accounts, see transaction fees, or review all past funding transactions.
Note:
- In funding history, you can view transactions using any funding method including credit card, ACH, Wire, and check. However, you can only download the credit card receipts. See how to Download credit card transaction receipts.
- You must have access to the funded account, and View permissions for Funding & Account Balances at the very least, to view funding history in Tango. Learn how to set user permissions and access level.
View funding history
Are you interested in viewing your funding transactions? Follow the instructions below:
To view funding history:
- Sign in to the Tango portal and confirm you are in the correct account.
- Click Funding history on the left navigation menu. Click the
hamburger menu icon to show or hide more columns.
 - Review the information presented in the Funding history table:
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Column
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Description
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| Date | Date and time of transaction. | | Type | Type of transaction such as funding the Tango account with the credit card on file. | | Amount | The value of funds added to the account with the transaction. For credit cards, there is a 2.9% processing fee. The amount shown here is before the processing fee is added. | | Currency | The currency of funds used such as USD, AUD, CAD, EUR, GBP, MXN, PLN (🚧 Coming soon), and SGD. | | Account Number | Tango Account number is a unique alphanumeric identifier such as “A12345678” that corresponds to each unique Tango account. It shows the account that has been used to place the order. Learn more about account numbers. | | Account Name | The Tango Account name is found under the Groups in your organization. If you have only one account, the account name it the same as your group name. | | Status | The status of the funding transaction: Complete, Pending, Declined. |
- Use pagination at the bottom of the page to see more results.
- Click a row to open the transaction details. The details panel shows different information depending on the funding method, such as credit card or ACH. With credit card transactions, you can download the receipt. See Download credit card transaction receipts.
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Field
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Description
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| Reference Deposit ID | The reference ID for the deposit, used to reconcile funding transactions. | | Amount | The value of funds added to the account with the transaction. For credit cards, there is a 2.9% processing fee. The amount shown here is before the processing fee is added. | | Amount Charged | The total amount charged, including the 2.9% processing fee for credit cards. | | Currency | The currency of funds used such as USD, AUD, CAD, EUR, GBP, MXN, and SGD. | | Status | The status of the transaction such as Processed, Pending, Declined. | | Notes | Internal notes not intended for reward recipients. This includes text entered in the Customer Notes field during a bulk upload order or the Notes field during the order process. | | Timestamp | The date and time of the transaction. | | Fee | The 2.9% processing fee added for the credit card transaction. | | Method | The method of funding such as credit card. | | Account Number | Tango Account number is a unique alphanumeric identifier such as “A12345678” that corresponds to each unique Tango account. It shows the account that has been used to place the order. Learn more about account numbers. | | Account Name | The Tango account name is found under the Groups in your organization. If you have only one account, the account name it the same as your group name. | | Group Name | Groups are an organizational level used to group accounts. Even with one account, you need a group. If you only have one account, the account name can be the same as the group name. Find the Tango group names under Accounts. | | Group ID | A unique identifier for this Tango group. | | Credit Card Number | Tango displays the last four digits of registered credit card, but doesn't store the entire card number. | | Nickname | The name given to the credit card at the time of credit card registration for easier recognition. |
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