There are multiple ways to fund your rewards: pay at checkout or pre-fund your Tango account. See Pay at checkout for a fast and easy checkout experience. To pre-fund your Tango account, you can use Automated Clearing House (ACH) or Wire transfer. See Ways to pay for your Tango orders.
ACH is an electronic fund transfer between banks which can be used to process direct payments or direct deposits. It is available for US customers only. A Wire transfer is a method of transmitting money electronically between you and Tango in which no physical money is exchanged. It requires information from the user initiating the transfer such as your Tango account number. You can send international Wire transfers. Tango prefers ACH or Wire transfer for its security, convenience, and speed.
Note:
- Tango sends a real-time notification to the designated email address when funds are deposited in your production account. See Set up funding notifications for more information.
- ACH is for US customers only. Once payment is received, we process it within 1 business day. It takes 2-5 business days until we receive the funds from your bank.
- Wire transfer is for US and international customers. Once payment is received, we process it within 1 business day. It takes 1-2 business days until we receive funds from your bank.
Note: To ensure your funds are added to the correct account, include your Tango account name and account number in a
note field when remitting funds to Tango. Failure to provide the Tango account number or to submit the remittance to
funding@tangocard.com may lead to a potential delay or result in the return of funds to the sender after a 14 business days.
Paying with ACH or Wire involves multiple steps:
- Select your Tango account
- Gather ACH/Wire information
- Initiate ACH/Wire transfer
- Notify us after ACH/Wire transfer
- Sign in to the Tango portal.
- Click Account switcher
and confirm you are in the correct account. - Click Close.
Find Tango’s bank and routing information as well as your Tango account number for when you initiate an ACH/Wire. Take a note or copy the entire information to your clipboard and save. Refer to this information for your ACH/Wire and later when you notify our funding team.
To gather ACH or Wire information:
- With a Tango account selected, click Funding on the left menu.
- If no funding source has been added to your account, click the Send us an ACH/Wire button.
- If you have set up a funding source before, click Add payment method on the top right.
- Select Send us an ACH/Wire from the drop-down menu.
- Click Copy to clipboard to copy the instructions and account number.
Check with your bank or financial institution to learn how to initiate an ACH or Wire transfer.
Once your ACH or Wire transfer has been initiated, email us at funding@tangocard.com with the following information:
- Amount transferred
- Tango account number—The account number is a unique alphanumeric identifier such as “A12345678” found in the Tango portal and needs to be included in the memo section of your ACH or Wire transfer. Include the Tango account number where you want to deposit funds. Learn how to Access your Tango Account number.
- ACH/Wire transfer number
Note: Failing to email us the ACH/Wire information will delay the payment from being applied to your account.
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