You can pre‑fund your Tango account using ACH or Wire. To do so, initiate an ACH or Wire transfer from your bank, either online or in person. The required transfer details are available in the Tango portal under Funding >Wallet. Funds become available once the transfer is received and processed.
You can also pay for rewards at checkout at any time using a registered credit card or an existing pre‑funded balance. See Pay at checkout for a fast and easy checkout experience. For additional payment options, see Ways to pay for your Tango orders.
Note:
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You must be a Tango user with Entire organization access and Manage permissions for Funding & payments to access the Funding page for ACH and Wire. See Roles and permissions in Tango.
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ACH is for US customers only. The bank processing time is 3–5 business days for ACH. After Tango receives the payment from your bank, it may take up to 1 business day to apply funds.
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Wire transfer is for US and international customers. The bank processing time is 1–2 business days for Wire. After Tango receives the payment from your bank, it may take up to 1 business day to apply funds.
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ACH and Wire payments cannot be used directly at checkout and must be completed in advance to fund your account. See Ways to pay for your Tango orders.
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Don’t have a Tango user profile? See Fund your Tango account without a user profile.
Paying with ACH or Wire involves multiple steps:
- Select your Tango account
- Gather ACH/Wire information
- Initiate ACH/Wire transfer from your bank
- Notify us after ACH/Wire transfer
- Sign in to the Tango portal.
- Click the account switcher at the top of the left menu, then select the correct account.
- Click Close.
Log in to your Tango portal to view the bank name, routing number, and Tango account number required for ACH or wire transfers. Save or copy this information for reference. You’ll need it both to initiate the transfer and when notifying our funding team. Tango does not charge any additional fee to pre-fund your account with ACH or Wire. Your bank may charge its own fees.
To gather ACH or Wire information:
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With a Tango account selected, click Funding > Wallet.
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Click Send us an ACH/wire payment.
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Review the wire information, such as SWIFT codes, account number, beneficiary, and Intermediary bank information. Ensure the sending currency matches your account currency.
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Click Copy to clipboard to save.
Check with your bank or financial institution to initiate the ACH or Wire transfer from your bank. Both ACH and Wire can be completed online or in person at your bank.
Once your ACH or Wire transfer has been initiated, email us at funding@tangocard.com with the following information.
After we receive your payment and apply funds to your account, we send a real-time notification to the designated email address. See Set up funding notifications for more information.
Note:
Failing to email us the ACH/Wire information will delay the payment from being applied to your account.
To ensure your funds are added to the correct account, include your Tango account name and account number in a note field when remitting funds to Tango. Failure to provide the Tango account number or to submit the remittance to funding@tangocard.com may lead to a potential delay or result in the return of funds to the sender after a 14 business days.
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