Pre-fund with your bank account

Before you can pre-fund your Tango account with a bank transfer, connect a valid US-based bank account as a reusable funding method. You cannot select a bank account directly as a payment method at checkout. Instead, you first deposit funds from the bank account into your Tango account balance, then use that balance to place orders.

To connect a bank account to your Tango account:

1. Sign in to the Tango portal.

2. Click your account name in the top-left corner of the screen and select the account you want to manage.

3. Click Payment methods in the left navigation menu.

4. Click Connect a bank account.

5. Enter the required bank account information, such as the routing number, account number, and account type.

6. Click Continue.

7. Enter a value for Account number

    
   Note:
   If your account number contains fewer than eight digits, prefix it with 0.

8. Select one of the following authorized-user options:

   • All users with account funding permissions—Shows current users with funding permissions.

   • Select authorized users—Add authorized users who have funding permissions by name or email address. By default, you are the only user allowed to fund Tango accounts using this bank account. You can add additional users if needed.
     
     
     
     

      
     Note:
     Each Tango account on your platform has its own ACH funding limit, which resets 24 hours after the most recent transaction. If the same bank account is linked to multiple Tango accounts, each account maintains its own independent funding limit; there is no shared limit across accounts. Your bank may also enforce ACH limits that affect daily funding. Contact your Customer Success Manager (CSM) or success@tangocard.com for more information.

9. Click Continue.

10. Read the Electronic Funds Transfer authorization and acknowledge it if you are a signer on this account. If you are not a signer, click Decline and exit.

11. Click Agree. A message confirms that your account is successfully connected.

After a bank account is connected, use it to deposit funds into your Tango account balance. After you confirm the deposit, the transfer is marked as Pending until the funds clear and become available for orders.

To pre-fund using a connected bank account:

1. Sign in to the Tango portal.

2. Click your account name in the top-left corner and select the account you want to fund.

3. Click Payment methods in the left navigation menu.

4. Click the Add or transfer funds.
   
   

5. Under Deposit funds, enter the Amount value.
   
   

6. From the list of available Funding, select the option you want to use.

7. Review the deposit details. The Fee is automatically calculated and added to the total transfer amount.

8. Click Confirm deposit. A confirmation message appears, and the transfer is marked as Pending until the funds clear.
   
   

   Note:
   

   • Bank account transfers typically take 5-6 business days to process before funds are available for orders.

   • Each Tango account has its own ACH funding limit, which resets 24 hours after the most recent transaction. Your bank may also enforce ACH limits that affect daily funding.

After you initiate a bank account transfer, monitor the transfer status to confirm when the funds are available. To monitor transfer status, click Funding history in the left navigation menu and review the latest funding or transfer history and their status. See View funding history in Tango for more information.

The transfer status may be:

• Pending—The transfer has been initiated, but the funds have not cleared yet.

• Completed—The funds have cleared and are available in your Tango account balance.

• Failed—The transfer could not be completed. Review the transfer details and contact your Customer Success Manager (CSM) or success@tangocard.com for help.
  
  

You can manage authorized users for a connected bank account or remove a bank account that is no longer in use.

To edit or remove a connected bank account:

1. Sign in to the Tango portal.

2. Click your account name in the top-left corner of the Tango portal and select the account you want to manage.

3. Click Payment methods in the left navigation menu.

4. Select the connected bank account you want to manage.
   
   

5. Update the information or authorized users who can fund Tango accounts using this bank account.

6. Click Remove card if it is no longer needed.

More resources

• Ways to pay for your Tango orders
• Pay at checkout
• Pre-fund your account with a credit card
• Pre-fund your account with ACH or Wire 
• Pre-fund your account with a check
• Funding FAQ