Pre-fund with your bank account

You can pre‑fund your Tango account using a bank account. Funds become available after the transfer is received and processed. To pre-fund via bank account, you must be a signer on the bank account (either the owner or an authorized user) and have the required Tango permissions.

You can also pay for rewards at checkout at any time using a registered credit card or an existing pre‑funded balance. See Pay at checkout for a fast and easy checkout experience. For additional payment options, see Ways to pay for your Tango orders. Having trouble adding a bank account? See our Funding FAQ. 

Step 1: Add a bank account

You can pay for rewards at checkout using a credit card or existing account funds, or you can pre‑fund your Tango account using a bank account. You can’t select a bank account directly as a payment method at checkout. Instead, you first deposit funds from the bank account into your Tango account balance, then use that balance to place orders. 

To add a bank account to your Tango account:

1. Sign in to the Tango portal.

2. Verify that you are logged into the correct account. Click your account name located at the top left corner of the screen and select the right account.

3. Click Funding on the left navigation menu.

4. Go to Wallet > Add payment method > Add bank account on the drop-down menu, or click Add bank account on the Wallet page.
   
    

5. Enter account number, routing number, name on account, and company phone number. If your account number contains fewer than 8 digits, prefix it with “0”.

6. Enter the billing address and click Continue.

    

   Note:
   Each Tango account on your platform has its own ACH funding limit, which resets 24 hours after the last transaction. If the same bank account is linked to multiple Tango accounts, each Tango account has its own funding limit; there is no shared limit on the bank account itself. Your financial institution may also have ACH limits that impact how much you can fund in a day. Contact your Customer Success Manager (CSM) or success@tangocard.com for more information.

7. Enter the amount number

8. Select either:

   • All users with account funding permissions—Shows current users with funding permissions.

   • Authorized users—Add specific users who have funding permissions by name or email address. By default, you are the only user allowed to fund Tango accounts using this bank account. You can add additional users if needed.
     
      

9. Click Continue.

10. Read the “Electronic Funds Transfer authorization” and acknowledge if you are a signer on this account. If not, click Decline and exit.
    
     

11. Click Agree. A message shows that your account is successfully added.
     

Step 2: Pre-fund using the bank account

Next, follow the instructions below to pre-fund your Tango account using funds from a connected bank account. 

To pre-fund using the bank account:

1. Sign in to the Tango portal.

2. Verify that you are logged into the correct account. Click your account name located at the top left corner of the screen and select the right account.

3. Click Funding on the left navigation menu.

4. Go to Wallet > Add funds.

5. From the list of available Funding methods on the account, select the bank account you’d like to use.

6. Enter the Funding amount you would like to deposit.

7. Click Deposit funds.

8. Review the deposit details and click Confirm.

More resources

• Ways to pay for your Tango orders
• Pay at checkout
• Pre-fund your account with a credit card
• Pre-fund your account with ACH or Wire 
• Pay by check
• Funding FAQ