There are multiple ways to pay for your Tango orders: pre-fund your Tango account or pay at checkout.
Pre-fund your account
Before you send rewards with Tango, your account needs to have sufficient funds for the transactions. There are multiple ways to pre-fund your Tango account:
| Method | Description |
|---|
| Bank account | Add a bank account to your Tango account and use funds from a connected bank account to pre-fund your Tango account .
You can transfer funds from a bank account immediately once it has been successfully added to your Tango platform. However, it may take three to five (3-5) business days to process the transaction before the funds become available to place orders.
See Pay with bank account. |
| ACH/Wire | Use ACH and Wire to pre-fund your Tango account.
ACH is for US customers only and takes 2-5 business days to process once the Tango Funding team receives the confirmation of ACH payment from your bank.
Wire transfer is for US and international customers and takes about 1-2 business day to process once the Tango Funding team receives the confirmation of Wire payment from your bank. See Pay with ACH or Wire. |
| Credit cards | Use a registered credit card on your Tango account to pre-fund your account immediately. There is a 3.5% processing fee for credit card transactions.
See the following guides:
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| Physical check | Send physical checks to pre-fund your Tango account. Once the check has been received by mail, it processes within seven business days. See Fund by check. |
Pay at checkout
You can pay for your rewards at the time of checkout for a fast and easy checkout experience. We offer the following options:
| Method | Description |
|---|
| Credit cards | Use a registered credit card on your Tango account to pay for your rewards at checkout. You can also register a credit card at checkout if you have Manage Permissions for Funding. There is a %3.5 processing fee for credit card transactions.
See the following documents:
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| Pre-funded balance | Pay with your Tango account’s pre-funded balance. If there aren’t sufficient funds available, you can deposit funds, or transfer between two active Tango accounts on the same platform that use the same currency. You must be a Tango user with Manage Permissions for Funding to transfer funds.
|
Request an invoice
If you need an invoice in order to fund your account, email funding@tangocard.com with the following information to request one. The Tango funding team will reply within one business day:
| What's needed | Details |
|---|
| Tango account number | See how to Find your Tango account number |
| Invoice amount | The desired amount you would like to deposit in your Tango account |
| Contact email | If different than the requester’s email address |
| Any additional details | Such as Purchase Order (PO) number, etc. |
