Create Printed Reward Link templates

Tango’s Printed Reward Link template refers to a pre-designed customizable layout used to create physical reward letters that are mailed directly to your recipients. These templates are used for Tango Printed Reward Link(s) and are the perfect way to boost your brand and leave a lasting impression. Every Tango platform includes a pre-configured Reward Link standard template: 

You can use the standard template, “Reward Link standard template,” or create a custom template for your platform. You can create custom Printed Reward Link templates once and reuse them without starting from scratch. There is no limit to the number of custom Printed Reward Link templates you can create.

Personalize your printed Reward Link template by adding your company logo, a custom card image, and a tailored message. You cannot set a newly created Printed Reward Link template as the default for your platform, account, or group.

Learn about What is a Printed Reward Link. 

To create a Printed Reward Link template:

1. Sign in to the Tango portal.
2. Click Templates on the left menu.
3. Select Printed reward link from the drop-down menu. 
4. Click Create physical template on the top right.
   
   
   
   

5. Enter the Template name and other information. 
   
   

   Note:

   The To name, From name, and Message fields are optional and can be overridden when placing orders via individual or bulk upload. See how to Send Printed Reward Links with Tango or how to Send bulk rewards with Tango.
   
   As you make changes, a live preview will appear on the right. Refer to the template fields listed below:
   
   

   Header	Purpose	Required/optional
   To name	Enter the name of the reward recipient. This field can be filled out with a generic term or the actual reward recipient.	Optional
   From name	Enter the from name to notify the recipient who the reward is from.	Optional
   Message	Enter a brief reward message for your recipient.	Optional
   Customer support message	If you'd like to include your organization’s customer-service information, clear the checkbox. By choosing not to use Tango’s customer support, you’re taking responsibility for providing first-tier support to your recipients.	Required

6. For more customization such as logo and letter head, go to the the non redemption tab.
   
   
    
   
   

7. Click to select the checkbox to Include Logo.
8. Enter the Letter Head text.
9. Review the Printed Reward Link template and click Save.
   The printed email template is saved under the Physical templates.

Manage Printed Reward Link templates

Curious what your template will look like? Click Preview next to the template under Templates > Printed Reward Link. You can preview, edit, duplicate, and delete Printed Reward Link templates. Printed Reward Links arrive by mail, therefore, a test email cannot be sent.

To manage Printed Reward Link templates:

1. Sign in to the Tango portal.
2. Click Templates on the left menu.
3. Go to the Printed Reward Link page and click the three-dots in the row to select: 
   
   
   

   1. Preview template: To check the template before making changes. The template preview is displayed in the Tango app browser window.

   2. Edit template: To be able to update a template fields.

   3. Duplicate template: To make a similar version without changing the original template.

   4. Delete template: To delete an unused template.

More resources

• Send personalized messages with digital rewards
• Create digital templates
• Use dynamic tags in email templates
• Manage digital templates