Tango’s print template refers to a pre-designed customizable layout used to create physical reward letters that are mailed directly to your recipients. Print templates are used for Tango Printed Reward Link(s) and are the perfect way to boost your brand and leave a lasting impression. Every Tango platform includes a pre-configured Reward Link Standard Template:
You can either use the Reward Link Standard Template, or create a custom one. Custom print templates can be created once and reused multiple times without having to start from scratch each time. There is no limit to the number of custom print templates you can create. Personalize your printed Reward Link template by adding your company logo, a custom card image, and a tailored message. You cannot designate a newly created print template as default for your platform, account, or group. Learn about What is a Printed Reward Link.
To create a print template:
- Sign in to the Tango portal.
- Click
Templates on the left menu. - Under the Physical tab, click Create Print Template on the top right.
- Under the redemption side tab, enter a Template name for your custom print template.
- Enter the receiver's name, sender’s name, and message for the receiver for your custom template. As you make changes, a live preview will appear on the right. Refer to the template fields listed below:
|
Header
|
Purpose
|
Required/optional
|
|---|
| To name | Enter the name of the reward recipient. This field can be filled out with a generic term or the actual reward recipient. |
Optional
|
| From name | Enter the from name to notify the recipient who the reward is from. |
Optional
|
| Message | Enter a brief reward message for your recipient. |
Optional
|
| Customer support message | If you'd like to include your organization’s customer-service information, clear the checkbox. By choosing not to use Tango’s customer support, you’re taking responsibility for providing first-tier support to your recipients. |
Required
|
- Review the email template and click Save. The printed email template is saved in the Physical page.
- For more customization such as logo and letter head, go to the the non redemption tab.
- Click to select the checkbox to Include Logo.
- Enter the Letter Head text.
- Click Save.
Manage print templates
Curious what your template will look like? Click Preview next to the template under Templates > Physical. You can preview, edit, copy, and delete print templates. Printed Reward Links arrive by mail, therefore, a test email cannot be sent.
Add a background or card image to your Print template
Contact your Customer Success Manager (CSM) or success@tangocard.com to add a background image or a custom card image. Please note, this counts as Reward Link customization and there is a one-time setup fee. See Customize a Reward Link®.
More resources
