Tango’s Printed Reward Link template refers to a pre-designed customizable layout used to create physical reward letters that are mailed directly to your recipients. These templates are used for Tango Printed Reward Link(s) and are the perfect way to boost your brand and leave a lasting impression. Every Tango platform includes a pre-configured template called Reward Link Standard Template with a physical template ID (PTID) of P000000 for immediate use.
Use the standard template or work with your account manager to create a custom template for your platform. Reach out your Customer Success Manager (CSM) or success@tangocard.com for more questions. You can reuse the custom Printed Reward Link templates.
Note:
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Physical reward templates (including Printed Reward Links) are identified by a physical template ID (PTID), which begins with P (for example, P000000).
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You cannot set a Printed Reward Link template as the default for your platform, account, or group. See About Printed Reward Link.
Permissions
To view and use existing templates when placing orders, you need View permissions on Delivery Templates.
How to preview a Printed Reward Link template
Follow the instructions below for the redemption side (front) with the reward, and the non-redemption side (back) without the reward.
To preview a printed Reward Link template:
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Sign in to the Tango portal.
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Click Templates on the left menu.
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Select Printed Reward Link from the drop-down menu.
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Click the three-dot menu
to the right of a template, then select Preview template.

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On the Redemption side tab, find the following information:
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Header
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Description
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Amount
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Shows the reward value or $({{reward_value}})).
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Redemption URL
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The website your recipient visits to redeem the reward (for example, https://www.rewardlink.io/redeem?__atl_rovo=disable_public_resolution).
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Code
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The unique reward code your recipient enters at the Redemption URL.
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Expiration Date
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The date the reward must be redeemed by.
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| To name | The reward recipient's name using a generic term or the actual name. This field can be overridden when placing orders via individual or bulk upload. See Send bulk digital and Printed Reward Link® rewards with Tango. |
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From name
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The sender’s name that appears so the recipient knows who sent the reward. This field can be overridden when placing orders via individual or bulk upload. See Send bulk digital and Printed Reward Link® rewards with Tango.
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Message
| The custom reward message printed above the redemption instructions. This field can be overridden when placing orders via individual or bulk upload. See Send bulk digital and Printed Reward Link® rewards with Tango. |
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To Redeem
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Step‑by‑step instructions telling the recipient how to redeem their Reward Link (for example: go to the URL, enter the code, shop the catalog, receive the reward).
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Customer support message
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“We’re here to help” text with Tango’s Customer Support contact details or your own support contact information.
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- Click Close.
The Non-redemption side is the back of the physical letter and excludes the reward.

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